
SHIPPING POLICY
At Victory Road, our mission is to create a thriving community for Pokémon TCG enthusiasts by providing top-quality cards, fair pricing, and a welcoming space for collectors and competitors alike
At Victory Road, we strive to get your Pokémon cards and collectibles to you as quickly and securely as possible. Please review our shipping policy below.
1. Processing Time
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Orders are processed within 1-3 business days (excluding weekends and holidays).
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Pre-orders and special releases may have different processing times, which will be noted on the product page.
2. Shipping Methods & Delivery Times:
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Expedited Shipping: Estimated delivery in 2-5 business days
Delivery times are estimates and may be affected by carrier delays, weather, or holidays.
3. Shipping Rates
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Shipping costs are calculated at checkout based on the destination and shipping method selected.
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Free standard shipping is available on orders over £150.
4. International Shipping
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International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.
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Delivery times for international orders vary based on location and customs processing.
5. Order Tracking
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A tracking number will be provided via email once your order ships.
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Please allow up to 24 hours for tracking information to update.
6. Lost or Delayed Shipments
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If your order is delayed or lost, please contact us at [Insert Contact Information].
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We are not responsible for shipping carrier delays but will assist in resolving any issues.
7. Address Errors & Undeliverable Packages
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Please ensure your shipping address is correct before completing your order.
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If a package is returned due to an incorrect or incomplete address, the customer will be responsible for reshipping costs.
By placing an order with Victory Road, you agree to the terms of this Shipping Policy.